Acceptance of Terms By accessing or using The All in One Shop website (the “Site”) and/or placing an order, you agree to be bound by these Terms of Service (“Terms”) as well as our Privacy Policy. These Terms constitute a legal agreement between you (the customer or site user) and Tech Ferry Limited trading as The All in One Shop (“we”, “us”, “our”). If you do not agree to these Terms, you should not use our website or services. We may occasionally update these Terms; continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
Our Services and Products The All in One Shop is an e-commerce retail platform offering a range of products in categories such as toys, fashion, electronics, home goods, and more (as available on our Site). We aim to provide accurate descriptions and images for all products. However, minor variations in color, design, or packaging may occur. All products are subject to availability – we reserve the right to limit quantities or discontinue any product at any time.
Account Registration You may browse the Site and make purchases either as a guest or by creating an account. If you choose to register an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to provide accurate, current information during registration and to update such information promptly if it changes. We reserve the right to suspend or terminate accounts that we suspect are used fraudulently, violate these Terms, or present security concerns. If you suspect any unauthorized use of your account, notify us immediately. We will not be liable for any loss or damage arising from your failure to safeguard your account information.
Orders and ContractFormation When you place an order on our Site, you are making an offer to purchase the selected product(s) under these Terms. We reserve the right to accept or decline any order. The contract of sale is formed only when we issue an order confirmation (via email or on the Site) indicating that the order is accepted and in process. If we are unable to fulfill an order (e.g., if an item is out of stock or if payment is not authorized), we will inform you and, if payment was already processed, issue a refund for any amount charged. We also reserve the right to cancel orders if we suspect fraudulent or unlawful activity, or if the order violates these Terms.
Pricing and Payment All prices on our website are listed in the currency indicated (by default GBP for UK, or an equivalent local currency for international customers, as applicable). Prices include any applicable VAT/sales tax unless stated otherwise. We strive to ensure accurate pricing, but errors may occur. If we discover a pricing error in your order, we will contact you as soon as possible. You will have the option to reconfirm the order at the correct price or cancel it for a full refund. If we cannot reach you, we may treat the order as cancelled. We reserve the right to change product prices at any time, but such changes will not affect orders that have already been placed and confirmed. Payment Methods: We currently accept payment by credit and debit cards only. All payments are processed securely through our third-party payment gateway. You must provide valid payment details that you are authorized to use. By submitting payment information, you represent and warrant that you have the legal right to use the payment method provided. For card payments, the charge may appear on your statement under our business name (The All in One Shop or Tech Ferry LTD). We do not surcharge any payment card (no extra fees beyond the order total). Note: We do not store full credit card details on our servers; your card data is handled by our payment processor in compliance with strict security standards. If a payment is declined or reversed (e.g., a chargeback), we may cancel the order and/or suspend the account pending resolution.
Shipping and Delivery We offer worldwide shipping for our products, unless otherwise stated on the product page or at checkout. During checkout, you will see available shipping options, costs, and an estimated delivery timeframe based on your provided address. We make every effort to dispatch orders promptly. In general, orders are processed within 1-3 business days, and delivery times vary depending on destination (e.g., UK deliveries typically arrive within 2-5 business days after dispatch; international deliveries may take 7-21 days or longer depending on customs and local postal services). Please note these are estimates and not guaranteed, especially during peak seasons or unforeseen delays. Delivery Policy:
Delivery Address: It is your responsibility to provide a complete and accurate shipping address. We are not responsible for orders lost or delayed due to incorrect addresses.
Customs & Import Duties: For international orders (outside the UK), you are considered the importer of record. Any import duties, taxes, or customs fees imposed by your country’s authorities are your responsibility. We have no control over these charges and cannot predict their amount. If you refuse delivery due to customs fees, we may not be able to refund the order (or will refund minus any return shipping and fees incurred).
Tracking: Where available, we will provide a tracking number once your order is shipped so you can monitor the delivery progress.
Delivery Problems: If your order hasn’t arrived within the expected timeframe, please contact us. While we cannot guarantee international delivery times, we will assist in tracking down the shipment. In cases of lost packages confirmed by the carrier, we will work with you to arrange a replacement or refund. We are obligated under UK consumer law to deliver goods within 30 days of order placement unless a longer timeframe is agreedgov.uk. If a delivery is delayed beyond this and no alternative arrangement is in place, you have the right to cancel the order for a full refund.
Returns, Refunds & Cancellation We want you to be satisfied with your purchase. If you change your mind about a product, you have the right to cancel your order and return the item for a refund in accordance with UK consumer regulations. Specifically, customers in the UK and EU have a 14-day cooling-off period for most goods bought online: you may cancel your order for any reason within 14 days after the day you receive the itemgov.uk. You then have another 14 days from the date of notifying us to send the goods back. (For example, if you receive a product and decide to return it, let us know within 14 days, and ensure the product is shipped back within the following 14 days.) To exercise a return/cancellation, please contact our customer support (email us at support@theallinoneshop.com) with your order details and statement of cancellation. We will provide instructions for the return. Items should be returned in their original condition with all packaging, tags, and accessories. You are responsible for return shipping costs, except in cases of defective or wrong items received. Refund Process: Once we receive the returned item and verify its condition, we will process your refund. Refunds are typically issued to the original payment method within 14 days of receiving the returned goods or proof of return shipment, whichever is earlierukecc.net. If you paid for standard delivery, we will also refund the outbound delivery cost (note: if you chose an expedited or premium delivery option, we will only refund up to the cost of our standard delivery). Deductions may be made for any diminished value of the goods if they were handled beyond what is necessary to inspect them (like you would in a physical store). Exclusions: Certain items may not be eligible for return or cancellation under the 14-day policy, for example: sealed products that were unsealed and are not suitable for return for health protection or hygiene reasons (e.g., certain personal care items) or goods made to your specifications or clearly personalized. We will indicate any such exceptions on the product page if applicable. This does not affect your rights if an item is faulty. Faulty or Incorrect Items: If you received an item that is damaged, defective, or not what you ordered, please notify us as soon as possible (ideally within 48 hours of delivery). We will arrange for a return or replacement at our expense. You will have the option for a full refund or a replacement product. We apologize for any inconvenience caused by such errors and will rectify them promptly.
Product Use and Warranties All products are intended for lawful personal use only. Please read any instructions, labels, and safety warnings provided with the product before use. We strive to ensure our products are of satisfactory quality, fit for their intended purpose, and as described. If a manufacturer’s warranty applies to a product, details of that warranty will be included with the product or on the product’s page. Beyond any manufacturer warranty, we do not make additional guarantees, except as required by law. Under UK law, consumers have rights regarding faulty or misdescribed goods – these Terms do not affect those statutory rights.
Permitted Use of the Site You agree to use our website lawfully and in accordance with these Terms. You must not:
Violate any applicable law or regulation through use of the Site or services.
Infringe upon the rights of others, including intellectual property rights, privacy, or publicity rights.
Attempt to gain unauthorized access to our Site, servers, or any associated systems (e.g., via hacking, password mining, or any other means).
Introduce any harmful or malicious code, viruses, or malware to the Site, or use the Site to distribute spam or malicious content.
Use bots, crawlers, scrapers or any automated means to access the Site for any purpose without our express written permission (except standard search engine indexing).
Engage in any activity that interferes with or disrupts the Site’s functioning or other users’ ability to use the Site (such as a denial-of-service attack, or unreasonable load on our infrastructure). We reserve the right to restrict or terminate your access to the Site if you engage in prohibited activities or violate these Terms. Unlawful misuse of the Site may also result in civil or criminal liability.
Intellectual Property Rights All content on The All in One Shop website – including text, graphics, logos, button icons, images, audio clips, digital downloads, and software – is the property of The All in One Shop (Tech Ferry LTD) or our content suppliers and is protected by intellectual property laws. The compilation of all content is our exclusive property. You are granted a limited, revocable license to access and make personal use of this Site. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site or its content without express written permission from us. Trademarks, logos, and service marks displayed on the Site (whether belonging to The All in One Shop or other parties) must not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any way that disparages or discredits us or the trademark owner.
Limitation of Liability While we strive to provide a safe, secure, and enjoyable shopping experience, The All in One Shop (and its directors, officers, employees, affiliates, and agents) will not be liable for any losses or damages that were not caused by our breach of these Terms or our negligence. In particular:
We are not responsible for indirect losses that result as a side effect of the main loss or damage (such as loss of income, revenue, business, or data) that were not foreseeable by both you and us at the time you entered into this contract.
To the fullest extent permitted by law, our liability to you for any claim arising from a purchase or your use of the Site is limited to the amount you paid for the product in question. We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability which may not be limited under applicable law.
The Site is provided on an “as is” and “as available” basis. We make no warranty that the Site will meet your requirements or be uninterrupted, secure, or error-free. However, we will exercise reasonable skill and care to ensure the services are provided to a satisfactory standard.
Indemnification You agree to indemnify and hold harmless The All in One Shop (Tech Ferry LTD) and its affiliates, officers, directors, and employees from any claim or demand (including reasonable legal fees) made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party, or your use of the Site in violation of others’ rights.
Third-Party Links & Services Our website may contain links to third-party websites or services (for example, product manufacturers, payment gateway, or social media pages). These links are provided for your convenience and informational purposes. We do not have control over third-party content and accept no responsibility for them or any loss or damage that may arise from your use of them. If you leave our Site via such a link, you should review the terms and policies of the third-party site you are visiting.
Changes to Terms & Service We may modify these Terms of Service from time to time to reflect changes in our business, legal obligations, or for other operational reasons. The updated Terms will be posted on this page with a revised “Last Updated” date. It is your responsibility to review the Terms periodically. We may also notify registered customers of significant changes via email or site notice. If you do not agree to any amended Terms, you should discontinue use of our Site and services. Continuing to use the Site after changes are posted constitutes your acceptance of the updated Terms.
Governing Law and Dispute Resolution These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. This means that the contract for purchase and any dispute or claim arising out of or in connection with it (including non-contractual disputes) will be governed by English law. You and we both agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes or claims. However, as a consumer, if you are resident in another country, you may also be entitled to bring proceedings in your country of residence under applicable consumer protection laws. We will endeavor to resolve any dispute or concern amicably. If you have an issue with a product or service, please contact us first to seek a resolution. EU/UK consumers may also be entitled to use the EU Online Dispute Resolution platform, but we prefer to resolve directly with our customers.
Miscellaneous
Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable by a court, that provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions.
Waiver: No waiver by us of any breach or default by you shall be deemed a waiver of any preceding or subsequent breach or default. Our failure to enforce any part of these Terms is not a waiver of our right to later enforce that or any other part.
Entire Agreement: These Terms, along with any documents expressly referred to herein (such as the Privacy Policy, and other policies like our Refund and Shipping policies), constitute the entire agreement between you and us regarding your use of our services. They supersede any prior agreements or communications.
Transfer: We may transfer or assign our rights and obligations under these Terms to another organization (for example, in the case of a business transfer or merger). If that happens, we will ensure your rights under these Terms are not diminished. You may not transfer or assign your rights or obligations without our prior written consent. If you have any questions about these Terms of Service, please contact us at support@theallinoneshop.com. Using our Site indicates that you understand and agree to these Terms. Thank you for shopping with The All in One Shop!
